Hear what people are saying about Nova.
Yesterday, we had the pleasure of going on a factory tour of Nova Caravans in Campbellfield Victoria. As full time travellers and owners of a beautiful 19.6 Nova Family Escape, we were so excited to see where she was made and where the magic happens.
From being greeted by the lovely Lee-anne at reception (Happy Birthday), to the very professional and informative tour conducted by Adam, we had a absolute ball. It was so great to see all the aspects of the build from the custom orders, blue prints, manufacturing and assembly to the final inspections. We had no idea there was so much involved and was so impressed in the attention to detail and timings. It is such a well oiled machine.
We also had the pleasure of meeting the owners Rob Cataldo and his wife Louise who started Nova Caravans back in 2006. To see them both working with the staff on the factory floor and taking the time to get feedback from us, shows true dedication and honesty.
We also meet up and had a great chat with John Sills (national dealer coordinator) and Steve Mountney (RnD). All the staff there were so friendly and you could see they really loved being part of the Nova Family.
With this sort of professionalism and devotion to their product and customers, it’s no wonder Nova Caravans has won the 2017 and 2018 CTIAV Caravan and RV Manufacture of the Year Award and so many others in their time.
Thanks Adam and the crew at Nova Caravans for letting us into your world for the day.
See more of our adventures at Our Family EscapeOur Family EscapeFactory Tour
I think the quality is the best I have seen, they look very comfortable and have all the latest technology and the sales people are not pushy, just the look of the makes you want to own one.Mike SpiteriBest Quality
Best caravans with amazing after sales customer support. You can’t go wrong with NovaDaniella SerebroBest Caravans
I am just writing to thank the Nova factory staff for the work carried out on our 12-month-old Terra Sportz yesterday. We had arranged to call into the factory on our way home for some minor repairs and to replace the oven door.
The attention we received from Steve, Zaid and Adam was absolutely first class and that Fab was able to replace the glass in the oven door while we waited was very much appreciated.
We are enjoying taking our first caravan “off the black” and travelling approximately 4.500 km on unsealed roads and tracks with no issues.
Please pass on our thanks to all the Nova staff and thank Robb for his interest in our travels and we will continue to share the love for our Nova Terra Sportz as we travel around Australia.
Kind RegardsPeter & Glenys BathHappy Terra Sportz Owners
I′m writing to express our sincere appreciation for your assistance with finalising our Nova Vita modifications. Your after sales service is of a standard not often seen in today′s “sell it and forget it” business climate.
We are exceptionally satisfied with the van, which has in the 6 months since purchase, travelled some 6000km under all conditions, including far west NSW dirt roads and being subject to 200mm of rain in 38 hours, during the recent Port Macquarie deluge/floods! It is very stable under tow and has returned fuel flow figures better than expected – almost on par with our previous smaller (17′6″) pop top. We have had no reservations in recommending your product to many interested travellers encountered on our trips. We look forward to many years of contented caravanning!
Would you please pass on our thanks and appreciation to your office staff – particularly Amelia, who has been our principal point of contact. Her friendliness and ‘can do’ attitude is a real asset to your company.
We wish you continued success with your company and look forward to any further business with you.
Yours sincerely,Shane and Rhonda WelshNova Vita
My wife and I took delivery of our new Nova “Revivor” 17ft ensuite from Ian Grants Caravans about four weeks ago, but were unable to get away in it until two weeks later. We booked into Yarrawonga Caravan Park on the Murray with some caravanning mates, and proceeded to enjoy our new home away from home.
We love it and can’t speak highly enough of the layout, quality of finish and modern decor. Nova Caravans manufacturing “Quality Assurance Policy” is working and it is obvious that the employees and contractors who built our “Revivor” took pride in their work. After the third day my wife discovered the little slide out drawers in the bedside cupboards and was very pleased that she had a spot for her trinkets.
We are very pleased with our caravan and the attention we received from the staff at Ian Grants Caravans Traralgon when we took delivery.
We are both looking forward to some great holidays with our carvanning mates in the future.
Kind regards,Bruce and Anne BeachNova Revivor